Frequently Asked Questions

108ok FAQ — All your questions, answered right here

Got a question while using 108ok? This FAQ page is your first stop. From registration to withdrawals, find clear answers to everything you need to know.

50+
Answers to Your Questions
6
Categories
24/7
Live Support
English
Language Support

At 108ok What You Get

Learn about our platform — discover why millions of Bangladeshi gamers choose 108ok.

Quick Registration & Login
Opening an account at 108ok takes just 2 minutes. Register with your mobile number or email and start gaming instantly. Biometric login is also supported.
Easy Payments via Mobile Banking & Nagad
Deposit and withdraw via Mobile Banking, Nagad, Rocket, or bank transfer. Minimum deposit is just BDT 200. Most withdrawals are processed within 24 hours.
Daily Bonus Offers
Log in to 108ok every day and earn a daily bonus. Plus, enjoy welcome bonuses, cashback, free spins, and referral rewards — all adding up to a rewarding gaming experience.
500+ Games to Explore
Slots, Live Casino, Sports Betting, fishing games — 108ok has it all. Top content from the world's leading providers, all in one place, on any device.
Top-Level Security
With 256-bit SSL encryption, two-factor authentication, and real-time fraud detection, 108ok keeps your account and funds fully secure.
24/7 Support in Bangla
108ok customer support is available in English around the clock. Reach out via live chat any time, day or night, and get instant assistance.
Account-Related Questions

Creating an account at 108ok is quick and easy. Go to the registration page, enter your mobile number or email, set a strong password, and verify with an OTP. The whole process takes just 2 minutes and is completely free.

You may be eligible for a welcome bonus immediately after registration.

No, only one account per person is allowed at 108ok. Attempting to open multiple accounts from the same device or identity may result in all accounts being suspended and any existing balance forfeited.

On the login page, click "Forgot Password?" Enter your registered mobile number or email and you'll receive an OTP. Verify your identity with the OTP and set a new password. The whole process takes under 2 minutes.

KYC verification may be required for large withdrawals at 108ok. Simply submit a copy of your National ID or passport to complete the process. Verification is usually done within 24 hours.

Yes, you can update your mobile number or email from Account Settings. However, identity verification and approval from the support team may be required. This process takes a little time for security purposes.
Deposit & Withdrawal Questions

The minimum deposit at 108ok is just BDT 200. You can deposit via Mobile Banking, Nagad, Rocket, or bank transfer. Most payment methods are credited to your account instantly.

Withdrawal requests at 108ok are typically processed within 1–24 hours. Mobile Banking and Nagad are usually faster. KYC verification is mandatory for your first withdrawal, which may add some extra processing time.

108ok does not charge any fees on deposits. However, your payment provider (such as Mobile Banking or Nagad) may apply their own transfer fees. Check your payment app's fee policy for details.

First, wait 15–30 minutes, as network delays can sometimes slow down the crediting process. If the balance still hasn't appeared, contact live chat support with your transaction ID and a screenshot.

Always save a screenshot of your transactions.

Withdrawal limits at 108ok depend on your account's VIP level. Standard members have a set daily limit, while VIP members enjoy higher limits. Visit the VIP page for full details.
Bonuses & Promotions FAQ

Once you open a new account and make your first deposit, the welcome bonus is automatically credited to your account. Visit the Promotions page for bonus amounts and terms.

Most bonuses come with a wagering requirement — meaning you'll need to bet the bonus amount a set number of times before you can withdraw. Each bonus has its own terms, so check the promotions page or contact support for details.

Yes, logging in to 108ok every day earns you a Daily Login Bonus. The bonus amount grows the more consecutive days you log in, so it pays to show up daily.

When a friend or contact registers at 108ok using your referral link and makes their first deposit, you will receive a referral bonus. Your referral link is available from your account dashboard.
Games-Related Questions

Yes, demo mode is available on selected slots and casino games. You can try them for free, but winnings in demo mode cannot be withdrawn. To win real money, deposit into your account and play for real.

The 108ok Live Casino features baccarat, blackjack, roulette, Dragon Tiger, Sic Bo, and much more. Play in real time with professional dealers for an authentic casino experience.

108ok offers betting on 30+ sports including cricket, football, tennis, badminton, kabaddi, and basketball. Enjoy live betting on all major tournaments — IPL, World Cup, EPL, and more.

Yes, 108ok is fully mobile-optimized. All games run smoothly on both Android and iOS — via browser or app.
on any device. Fast loading and a touch-friendly interface make mobile gaming even more enjoyable.
Security-Related Questions

Yes, 108ok is an internationally licensed gaming platform. It operates with 256-bit SSL encryption, real-time fraud detection, and strict data protection policies. Your personal information and funds are fully secure.

Go to "Security" under Account Settings to enable two-factor authentication. Each time you log in, an OTP will be sent to your mobile to confirm your identity. This adds an extra layer of protection to your account.

Enabling 2FA brings the risk of account hacking down to virtually zero.

If you suspect unauthorized access to your account, change your password immediately and log out of all devices. Then contact live support to request a temporary account lock.

No, 108ok never sells or shares your personal information with third parties without your consent. Information is only disclosed when required by law. Read our Privacy Policy for full details.
Support FAQ

To reach 108ok support, use the live chat option on the website or app. Support is available 24/7. You can also contact us by email — responses are typically sent within 24 hours.

If your account is suspended, you will see a notification when you attempt to log in. Contact the support team to find out the reason and get it resolved. Most suspensions are due to pending KYC verification or a policy violation.

If you have trouble downloading or installing the app, first check your device's storage and internet connection. On Android, you may need to allow installation from "unknown sources". If the issue persists, contact us via live chat or visit the download page.

Now Join 108ok

Got your answers? Don't wait — open your 108ok account now and start gaming.

বাংলা