Your Privacy Fully secured

Welcome to 108ok. We understand how much your privacy matters to you, which is why we have written this policy to be clear and straightforward — no complicated legal language.

This Privacy Policy explains how 108ok collects your personal data, the purposes for which it is used, who it may be shared with, and the measures we take to keep it secure. This policy applies to our website, mobile app, and all services.

By using 108ok's services, you agree to this Privacy Policy. Whenever this policy is updated, you will be notified on the platform.

108ok collects information in several ways. Some is provided directly by you, and some is collected automatically. Details are outlined below:

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

108ok uses the information collected for the following purposes:

• Account management: To create, maintain, and secure your account.
• Identity verification: To verify your identity as part of the KYC process.
• Transaction processing: To successfully process deposit and withdrawal requests.
• Customer Support: To respond to your questions, complaints, and support requests.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Service improvement: To analyze usage patterns and improve your experience.
• Promotional communications: To send you offers and updates with your consent (with the option to unsubscribe).
• Legal obligations: To meet regulatory requirements and ensure legal compliance.

108ok may share data with third parties in limited circumstances and for specific purposes. This is always done with your best interests in mind:

• Payment processor: Information required to process transactions via Mobile Banking, Nagad, Rocket, or bank transfer.
• Identity verification service: Authorized verification agencies for the KYC process.
• Technology service provider: Providers of server hosting, cloud storage, and security services.
• Legal authorities: Government agencies acting under a court order or legal investigation.
• Responsible gaming organization: As part of our responsible gaming and addiction prevention program.

108ok's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help make your experience smoother and more personalized.

• Essential cookies: To maintain active login sessions and ensure core platform functionality. These cookies cannot be disabled.
• Functional cookies: To remember your language preference, theme settings, and other preferences.
• Analytics cookies: To analyze site usage and improve our services.
• Security cookies: To detect suspicious activity and keep accounts secure.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

108ok uses industry-leading technology and processes to keep your data secure. Our security framework operates on the following layers:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Firewall protection: Advanced firewall systems to prevent unauthorized access.
• Two-factor authentication (2FA): The option to add an extra layer of security to your account.
• Regular security audits: Regular audits conducted by third-party security experts.
• Data backup: Regular backups to secure, encrypted servers.
• Staff training: All staff undergo regular training on privacy and security.

You have several important rights regarding your personal data. 108ok respects each of them:

• Right to access your information: You can request to see what personal information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Right to opt out: You can opt out of marketing messages at any time.
• Right to portability: You can request a copy of your data in a standard, portable format.

To exercise these rights, contact our support team. We typically respond to requests within 30 days.

108ok retains your data only for as long as it is needed — no longer. Retention periods vary depending on the type of information:

• Account information: For the duration your account is active and at least 5 years after closure.
• Financial transactions: Generally up to 7 years, as required by law.
• KYC documents: Up to 5 years after verification is complete.
• Gameplay history: For the duration your account is active and 3 years after closure.
• Customer support contact: Up to 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized.

108ok strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor registers on our platform and we become aware of it, we will immediately close the account and delete any collected data.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We are always here for you and will do our best to respond as quickly as possible.

108ok's Privacy Policy may be updated at any time. Any changes will be reflected on this page along with the updated date. For significant changes, you will be notified directly via email or in-app notification.