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Responsible Gaming

Play on 108ok Responsibly, enjoy with peace of mind

Gaming is for fun — not stress. 108ok believes every player deserves to game safely, in good health, and within their own means. Our responsible gaming policy and tools put that control in your hands.

18+ for adults only
24/7
Support available
18+
Age restriction is mandatory
100%
Self-exclusion is free of charge
5+
Protection tools on every account
What Is Responsible Gaming and Why It Matters

Online gaming and betting are a form of entertainment — they should never be treated as a source of income or a solution to financial problems. Responsible gaming means enjoying yourself while staying in control of your time, money, and emotions. At 108ok, this is something we take very seriously.

Online gaming is growing rapidly in Bangladesh. Thousands of people enjoy slots, Sports Betting, and Live Casino on 108ok every day. However, for a small number of players, gaming can develop into an addiction — and preventing that is our goal.

Responsible gaming is not a restriction — it is a positive habit. When you know how long to play, how much to spend, and when to stop, gaming becomes a genuine source of enjoyment. 108ok wants to put that freedom and control in your hands.

Remember: gaming is only enjoyable when you can afford to lose and are comfortable with the outcome.

Gaming Addiction: How to Recognize It

Gaming addiction does not happen overnight — it develops gradually. At first everything seems fine, but little by little gaming begins to affect other areas of life. Below are some warning signs that may help you or someone you care about:

  • Overspending your budget: You are spending more than your set monthly budget on gaming.
  • Chasing losses: Placing larger bets after a loss in an attempt to recover what you've lost.
  • Hiding gaming activity: Hiding your gaming activity from family or friends.
  • Impact on work or studies: Work, studies, or family responsibilities are suffering because of gaming.
  • Feeling restless or on edge: Feeling uncomfortable, irritable, or anxious when not gaming.
  • Borrowing money: Borrowing or taking on debt to fund gaming.

If you identify with three or more of the signs above, it's time to seek help. That's not weakness — it's the right call.

Self-assess

Answer the following questions honestly:

1
Are you spending more time or money on gaming than you can afford?
2
Is gaming affecting your relationships with family or friends?
3
Are you chasing losses by placing bigger bets?
4
Have you tried to stop gaming but could not?
5
Are you feeling stressed or anxious because of gaming?

If you answered "Yes" more often, please contact our support: [email protected]

Healthy gaming time limits
  • Daily maximum 1-2 hours Gaming
  • At least once a week 2 days Take a break from gaming
  • Monthly budget More than 5% Not on gaming
  • After 11 PM Gaming avoidance To
  • Time with family Gaming comes last

Our Protection Tools

All these protective tools are available for free on every 108ok account. You are in control.

Set a deposit limit
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Session Time Limit
Set your online hours in advance. Once the time limit is reached, your account will log out automatically and you will receive a reminder notification.
Cooling-Off Period
Take a temporary break from 1 day up to 6 weeks. During this period, gaming on your account will be completely suspended — no deposits or betting will be possible.
Self-Exclusion
Activate permanent self-exclusion for a period of 6 months to 5 years. Your account will be completely inactive for the entire duration and cannot be reactivated before the period ends.
Loss Limit
Once you lose beyond a set amount, gaming will automatically stop. This protects you from significant financial loss and helps you stay level-headed.
Reality Check Notifications
A notification will appear every 30, 60, or 90 minutes showing a summary of how long you've been playing and how much you've won or lost.

Tools Activate How

Activating responsible gaming tools on 108ok is simple. Just a few steps and your protections are in place.

  • 1
    Log in to your account
    Log in to your 108ok account and click the profile icon in the top menu.
  • 2
    Settings → Responsible Gaming
    Go to the "Responsible Gaming" option from the profile menu.
  • 3
    Choose a tool
    Deposit limit, session limit, loss limit, or self-exclusion — choose the tool that fits your needs.
  • 4
    Set limits
    Enter your preferred amount or time limit and confirm. Changes take effect immediately.
  • 5
    Get support
    If you run into any issues, contact our 24/7 live chat support. We are always ready to help.
For Family & Loved Ones

If you believe someone in your family is struggling with a gaming addiction, you can play a meaningful role in helping them. Here are some tips:

  • Speak with empathy: Approach the conversation with care and concern, not anger or blame.
  • Gather information: Learn about gaming addiction so you can offer the right support.
  • Seek professional help: Consult a mental health professional.
  • Account closure request: Contact 108ok support to request assistance regarding a family member's account.

108ok also takes third-party requests seriously and acts on them accordingly.

Minor Protection

108ok strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and identity is confirmed through the KYC process.

  • Age verification is mandatory when creating an account
  • Suspicious accounts are subject to investigation and may be suspended
  • Use of parental control software is encouraged
  • Child protection reports are reviewed within 24 hours

General FAQ

Yes. Any balance remaining in your account when self-exclusion is activated can be withdrawn. Our support team will assist you through the process. Please note that any bonus balance will be forfeited.

Lowering a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this protects you from making impulsive decisions in the heat of the moment.

A cooling-off period is a temporary break — from 1 day up to 6 weeks — that ends automatically when it expires. Self-exclusion is long-term — from 6 months up to 5 years — and cannot be cancelled before the period ends.

Close family members can contact 108ok Support to raise concerns. We will investigate and take appropriate action if needed. However, full self-exclusion can only be initiated by the account holder themselves.

Yes, completely free. All of 108ok's responsible gaming tools — deposit limits, session limits, loss limits, cooling-off, and self-exclusion — are available on every account at no charge. You will never be billed for using them.

For mental health support in Bangladesh, you can reach out to the National Institute of Mental Health (NIMH), the Kaan Pete Roi helpline, or a local mental health professional. The 108ok support team can also guide you to the right resources.
108ok's Commitment to Responsible Gaming

108ok is more than a gaming platform — it is a trusted space for millions of players across Bangladesh. We believe every gaming experience should be positive, safe, and enjoyable. To that end, we follow international responsible gaming standards.

Our team receives regular training to identify and support players in distress. Our system automatically detects unusual gaming patterns, and the support team steps in whenever needed.

Following responsible gaming principles is not just part of our business model — it is our ethical obligation. We want our users to remain healthy, happy, and financially stable over the long term.

If you ever feel that gaming is having a negative impact on your life, reach out to our support right away. We won't judge — we'll help.

Age verification is mandatory
Data protection guaranteed
24/7 Live Support
Fair play guaranteed

Play safe, Play for fun

Join 108ok and use our responsible gaming tools to game with complete peace of mind. You are in control.

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